Only items purchased Directly from obliqproduct.com will be eligible for return request.
If the customer had purchased our products from our authorize reseller please contact them for their own policies. This policy will not cover the items that had been purchased from non-authorized reseller.
We offer 30 days Money Back Guarantee.**
- Return must be made within 30 days from purchase date.
- All Returned Products Should be Complete in Original Packaging without any missing contents.
- Any Returned Products that are not in Original Packaging are subject to 15% Restocking Fee.
- Any Returned Products with missing components are not refundable.
- All the contects in returned package must be in original condition to be eligible for a refund.
- Return shipping fee is at buyer's cost.
- Shipping and Handling fees in both ways are non-refundable, except in condition where the company was at fault (such as Manufacturer Defect, Wrong Item sent by company's error).
- Please contact us at firstname.lastname@example.org and provide your purchasing information that had been sent at the time of purchase.
- Refund process could take up to 1-2 weeks after item was received.
- We recommend you to add tracking number or delivery confirmation options with your shipment to ensure that we received your returning item.
- Buyers are responsible for contacting your financial institution if you have questions about the status of the refund. Obliq will not provide a refund for a product that is received by Obliq more than thirty (30) days after the date of original purchase. Obliq also does not provide a refund for returned products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use.
- *Recommended: We suggest adding a tracking number/delivery confirmation on returned packaes to ensure your return is received. OBLIQ is not liable for lost or stolen return packages during transit/delivery.